买枚金伯利钻戒不小心“脱落”

jinboli：huadajiaqianmaijinbolizuanjiezuanshiquediaole

金伯利的广告语是“贵乎稀有，万里挑一”，但一枚价格不菲的钻戒佩戴短时间后便出现松动脱落，网友对此很有话说。
315消费电子投诉网的数据显示，金伯利的投诉总共有10宗，其中有6宗都是反映钻石松动容易脱落，占整个投诉的60%，而更大的问题在于服务，就统计情况来看，截至目前，很多消费者的投诉都得不到有效解决。
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pinpaihuifu：zhiliangwentibushigukezhuguanshuolesuan

jiuciqingkuang，jizhezhuanchengcaifanglejinbolipinpaideqianchengdoushichangfuzerenyangnengxiansheng，duici，tabiaoshi：yilaiyouyuguanxiaquyudebiandong，tabutaifangbianduichengdoumeitifabiaoyijian；er，tajianyiguanyupinpaidechanpinzhiliangjishouhoufuwuwentidouzhijiebodapinpai800rexianxunwen。cihou，jizhebotonglejinbolipinpai800quanguofuwurexian，kefuzhuanyuan206haojieshoulewomendecaifang。tashuo：“gukexiangwomenfanying（zuanshisongtuo）wentidehua，womenyibandouhuiweitachuli，zhiyushibushizhiliangwentiyebushigukezhuguanshuolesuande。”jukefuzhuanyuan206jieshao，genjujinbolipinpaideguiding，ruguojingguojiaxiangguanjigoujianyan，zuanshituoluodeqingkuangqueshuzhiliangwentidehua，pinpaikeyibaotuibaohuan；danshiruguopandingjieguobushizhiliangwenti，xiaofeizheruonengtigongyijingtuoluodezuanshi（zaizhengshu、piaojuqibei，bingyanmingshiyuanpeizuanshideqingkuangxia），pinpaijiuzhitigongweixiufuwu，danruoxiaofeizhezhaobudaotuoluodezuanshi，xiangyaoweixiuchanpinjiuyaoanzhaotuoluozuanshidejiazhidengbiaozhunfufeile。“womenyibanjianyixiaofeizhejinliangzhaodaotuoluodezuanshi，ruguotaduizhiliangwentiyouzhiyi，keyinadaoguojiaxiangguanjigoujinxingfujian。”zheiweikehuzhuanyuanbiaoshi，youyuxiaofeizhefanyingdejutiwentibutong，jiejuezhouqiyebuqueding，youshidequehuituichi。jinbolikehuzhuanyuan206zaijieshoucaifangshiyeqiangdiao：“zuanshituoluoshifoushizhiliangwentihexiaofeizhedepeidaishijianzhangduanmeiyouguanxi。”

woaizuanshiwangyijian：xuanzexinyujiaohaodeshangjiagoumai

然而，想要在事后鉴定钻石脱落是不是属于产品质量问题，并非易事。我爱钻石网专家介绍说，这属于钻石产品制作工艺上的一个特殊问题。比如一般爪镶的话，钻石就会比较牢靠，但如果你选中的款式属于夹镶和包镶，则要特别注意品牌的质量信誉度。因为一旦出现类似松动和脱落的问题，由于无法确定顾客在佩戴过程中是否有外力拉扯，因此很难判定是否属于产品本身的质量问题。如果你购买的品牌信誉度不好，其很有可能钻举证困难的空子，拒绝为消费者提供满意的服务。因此，哪怕你像案例中的王女士一样，不到10天就发现钻戒上的钻石不见了，也不一定能在商家得到免费退换服务。
zuanjiewulunruhedoushuyudazongxiaofei，yinciruguoniyaogoumaidehua，woaizuanshiwangjianyinizuihaonengdaoxinyujiaohaodeshangjia，bingjinxingdingqibaoyang。